Privacy Policy

Effective date: 01/09/2019

D-tox Group (“we,” “us,” “our”) is committed to ensuring that your personal information is used properly and is kept securely. This Privacy Policy explains how we will collect and use your personal information. By entering your details in the fields requested and pressing 'Submit', you are consenting to the processing of your information by our in accordance with this Privacy Policy.

Data Control

Any personal information that you provide on this website is controlled by us. If you have any queries about the information we hold on you, please contact our CEO, whom you may contact via our website.

Collection of your Personal Data

When you visit or register on the website, you may be asked to provide information about yourself. Examples of such information are:

  • Your name and email address;
  • Your mobile telephone number;
  • Details of the information you are requesting and any message you wish to send us;
  • Information about an order you have placed;
  • Your company name.

You may also provide personal information to us when you contact us by email, telephone or letter. When you provide personal information to us, we will treat that information in accordance with this Privacy Policy.

Use and storage of your Personal Information

We will use personal information provided by you or gathered by us to process and respond to requests, orders, enquiries and complaints received from you and to provide services subsequently requested by you. This subsequent processing may include processing to manage and update you on your account and to send you updates about special offers, new services, special promotions and noteworthy news and events that we believe will be of interest to you.

Sharing your Personal Information

We will release your personal information when required to do so for legal or regulatory purposes or as part of legal proceedings.

Use of Cookies

A cookie is a piece of information that is held on the hard drive of your computer that records how you have used a website. Cookies allow website operators to accumulate useful information, such as whether the computer (and sometimes its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

We may use cookies to monitor how people use our website in order to help us to provide you with a better service. Cookies make it easier for you to log on and use the website during future visits. Please see our Cookie Policy for more information.

If you do not want cookies downloaded onto your machine, you can restrict or disable them by adjusting the settings on your browser. However, you may not be able to use some of the features on our website without cookies.

Access to your Personal Information

You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. We will ask for confirmation of identity before it discloses any personal information and may charge a £10 administration fee to process the request. Please address requests to the CEO.

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