Get to know the D-tox team - Laura

D-tox are excited to announce the promotion of Laura from our Hire Team to the position of Senior Hire Controller. Laura started her journey with D-tox in 2018, a hardworking member of the team Laura is highly valued by her colleagues. In her day-to-day job, Laura looks after the toilet and tanker deliveries, which includes routing drivers to ensure time and fuel efficiency, She said:

 “Sometimes weather conditions such as snow or even traffic congestion, can be testing, but I love the challenge of sorting things out for customers”.

If you’ve worked with us before the chances are you’ve spoken to Laura. She is at the centre of our Hire Team Hub. Recently starting to get involved with portable toilet and welfare servicing and event toilet hire too, Laura additionally deals with all of the daily portable toilet hire and off hire scheduling.

Our hire desk is very busy and so being able to rest and relax when not at work is a must. When asked how she manages to switch off, Laura replied:

“I love reading and I’m known as an ‘ink drinker’ by some of my colleagues! I also enjoy long walks and nurturing nature. I have lots of birds who visit my garden regularly and I love to watch them.”

Laura has a background in customer support having worked previously in banking for over 13 years. She loves talking to people and is very proud of the good working relationships she has built up with her customers over the years. With four years under her belt with D-tox and a recent promotion, Laura revealed:

“I love everything about my job, but my favourite part by far is dealing with customers and building up a rapport. I’ve lots of great moments working for D-tox and I’m very happy to have been promoted. I’m looking forward to all of the new challenges ahead.”

We consider ourselves lucky to have such a dedicated and knowledgeable team. If you have any questions or would like to hire from us, then give us a call on 0800 999 2263 or email info@dtox.org.

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